Service Engineer Junior

Specializations:

Engineer


Date Posted:

July 1, 2019, 1:40 p.m.

Work schedule

Continuing full split

Employments

Full time

Location:

Belgium

Salary:

Not specified/Negotiable

Experiences:

From 1 to 3 years


Description:

 

As a Service Engineer will grow into a technical specialist role in airport technologies.

 

As a member of the Customer Service Department, he/she actively supports engineering activity to foster and maintain good working relationships with customers.

 

 

Responsibilities:

 

  • You use all your knowledge, skills and competences to demonstrate customers what the company’s experience is about.
  • In addition you provide the ideas to build the next generation airport.
  • You contribute to the installation, initial testing, operation, preventive maintenance support, repair and modification of company’s-supplied equipment and systems at airports in Western Europe and beyond.
  • Troubleshooting, in depth analysis of issues or incidents which are affecting the product performance.
  • In follow-up you communicate pro-actively with the customers, informing them on the status and any results of issues encountered.
  • Working together with the internal departments to guarantee client satisfaction.
  • Vice versa providing expert support internally to incident management, regional sales desks or when required within a project management environment (site surveys, technical customer queries).
  • Provide internal and external product training on the company’s equipment and standards, and train relevant airport stakeholders how to maintain and calibrate complex equipment.
  • Participate in a 24/7 set-up support program to ensure customers to reports incidents were regionally applicable.
  • Execute and follow-up existing maintenance contracts with Airports.
  • As airports are the main locations to work he/she will be travelling up to 50% of the time. Working abroad for periods of max. 3 weeks does not frighten you.

 

 

Qualifications:

 

  • Commercial sensitivity with customer focus
  • Able to work in a changing multicultural environment.
  • Excellent written and verbal communication and presentation skills
  • Stress resistant personality who feels at his best in a challenging environment
  • Result and quality oriented with an eye for detail
  • Independent and driven “self-propelling” individual.

 

 

Experience:

 

  • Excellent knowledge of International safety rules and regulations is an advantage
  • Good knowledge of Aviation Rules and regulations: ICAO, EASA & FAA is an advantage
  • Basic knowledge of automation systems, Field Bus Technology
  • Basic knowledge of Network and Communication Technology using TCP/IP, fiber optic networks and other communication media is preferred.

 

 

Education:

 

  • Bachelor electromechanics (Automation)
  • Master in electromechanics (Automation)
  • Equivalent of the above by experience.

 

 

IT-Skills:

 

  • Working knowledge of MS office tools (MS Project, MS office, ... )
  • ( Win CC or similar , C-, VBA, C++, …) are nice to have
  • Industrial automation platforms.

 

 

Languages:

 

  • Multi-language, international & intercultural experience.
  • Language know-how: English (Nr 1 priority), French, Dutch, Spanish anyother language is an asset.

 

 

Competencies:

 

  • Accountability
  • Customer Focus
  • Integrity / Ethics
  • Results Focus
  • Vision and Values
  • Customer Service
  • Self-Development         
  • Decision Making / Judgment
  • Initiative
  • Job knowledge
  • Managing Technology
  • Teamwork.

 

Extra’s:

 

  • Meal vouchers, reward for participation in standby service, insurance, mobile phone & subscription incl., laptop.
  • As you will be travelling to airports over Europe and beyond a company car is not included in the standard package.

 

Other requirements:

 

  • Be able to provide a certificate of good conduct
  • In possession of a valid (international) driving license.

 

 

Interested?

Create your CV online and apply today!

 


Skills:
Strong planning and organizational skills. Technical Skills.Creative hands-on mentality.
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